Knowledge Base

Outlook And Outlook Express (Windows) Time-Out Upon Check

Third party anti-virus software such as those made by Symantec (Norton), McAfee, et al. may cause Microsoft Outlook and Outlook Express to time-out or fail upon checking for new email via POP.

This Knowledge Base article references Microsoft Knowledge Base Article – 813518, You Receive Time-Out Error 0x8004210a or 0x800ccc19 When You View a POP3 E-Mail Account with AntiVirus Software Installed. See also: Microsoft Knowledge Base Article – 309676, Norton Antivirus Causes Outlook Express 6 to Stop Responding; Microsoft Knowledge Base Article – 272379, Internet Mail Account Properties Are Changed by E-mail Protection in Norton AntiVirus 2000.