Email Safety Tips
Here are some tips for using email safely and securely:
Choose secure passwords
Control Center passwords is recommended to have 8 or more
characters. For email accounts, plese see our Password
Policy for more information.
Change passwords regularly
Update your passwords at least every 60 days. It is especially
important to change your passwords frequently if you use or
manage email on public computers which may be infected with
spyware that record everything you type.
If you have Anti-Virus, your email account is protected by
industry leading anti-virus technology that is updated every
hour against the latest virus threats. We recommend that you
also install and maintain anti-virus software on your computer
to prevent infection from floppy disks, CDs, DVDs and other
Use SpamShield Pro
If you have SpamShield
Pro, you can automatically eliminate junk email and block
web bugs that track your activity and system information.
Do not reply to spam
In the event that spam sneaks past SpamShield Pro, delete it and
forget about it. Replying or attempting to unsubscribe to junk
email typically only informs the sender that they have found an
active email address to send more spam.
Trust no one
Never give out sensitive personal or account information to
someone that asks via email unless you have verified the
message's authenticity. Common email scams employ email messages
and even websites that look official, but are in fact attempts
to steal your
identity to commit fraud. Also beware of email
hoaxes that not only spread misinformation, but also bog
down networks as unsuspecting users forward them like spam.
Always logout of Web Mail and the Control Center after you are
done using them or whenever you leave the computer unattended.
Use common sense
And when in doubt, contact technal support.